Find the barriers on your website — free.
Send us your website.
We scan your public pages.
You get plain-English findings by email.
Get your free accessibility check
Aligned with WCAG 2.2 AA
Automated free accessibility check
Practical fixes and ongoing support
Who we work with
Allied health and healthcare
Education and training
Disability and NDIS services
Professional services
01
Free check
Send us your website and the one thing people most need to do there. The free check scans your public pages and reports what it finds.
02
Your report
You get the findings in plain English by email: what's blocking people, who it affects and what to fix first.
03
Full audit (optional)
The free check is a screening. If you want the full picture, a full audit goes further across your website.
04
We fix it
If you go ahead, Shifting Lives fixes the barriers on your website, so people can complete the journey independently.
Want the full picture?
Talk to us about a full accessibility audit.
WHAT WE PRIORITISE
Not every accessibility issue has the same impact.
We rank issues by how much they stop someone using your website independently, not just whether a technical rule is triggered.
Blocker
P0
A critical journey can't be completed independently.
Someone can't finish a booking, submit an important form or reach a key service.
High impact
P1
A major barrier causes serious difficulty, confusion or loss of independence.
Important controls are unclear or hard to use with assistive technology.
Medium impact
P2
The task is possible but unnecessarily hard, confusing or frustrating.
A workaround exists, but it takes extra effort.
Low impact
P3
A smaller issue that doesn't stop someone completing the task.
Minor clarity, consistency or best-practice improvements.
A scan returns error codes without saying who they stop. We rank what it finds by how much it blocks someone from getting the task done.
THE STANDARD
What WCAG 2.2 AA actually means.
The Web Content Accessibility Guidelines are the international standard for accessible websites. They set three levels — A, AA and AAA. Shifting Lives uses Level AA as the baseline for its own website. Four principles sit underneath it.
Perceivable
You can take the content in. Images have text descriptions, video has captions, and text has enough contrast to read.
Operable
You can use it. Everything works with a keyboard, not just a mouse, and nothing moves on or times out before you are done.
Understandable
You can make sense of it. Labels, instructions and error messages say what they mean, and the site behaves the way you expect.
Robust
It works with what you use. The page is built so browsers and assistive technology can read it correctly.
WCAG is published by the World Wide Web Consortium's Web Accessibility Initiative.
Your free check is a first-pass scan, not a full WCAG 2.2 AA audit and not legal advice.
CLEAR FINDINGS
David Chittenden
Founding Director & Therapist
David is educated and experienced in assistive technology and WCAG Guidelines. Being blind, he and uses a screen reader every day.
Nicholas Wiley
Digital Systems + Accessibility Lead
Nicholas and David test important website journeys together, combining technical review with real-world screen-reader use.
Screen readers and structure
Semantic headings, logical reading order, meaningful links and clear landmarks support screen-reader navigation.
Keyboard navigation
Important links, buttons and controls are designed to work without a mouse and include visible focus states.
Zoom and responsive reflow
Content is designed to remain readable and usable at increased browser zoom and across desktop, tablet and mobile.
Images and visual information
Meaningful images use appropriate alternative text, decorative images avoid unnecessary screen-reader noise, and information does not rely on colour alone.
Accessible media
Important video and educational content should include captions, transcripts or equivalent written alternatives where appropriate.
Real-world testing
David Chittenden has directly participated in testing this website with Microsoft Narrator. Testing covers keyboard navigation, heading and reading order, focus states, zoom and reflow.
QUESTIONS
Before you send us your website.
What the check covers, what it does not, and what happens to your information.
Found a problem with this website?
REPORT AN ACCESSIBILITY ISSUE
Having difficulty accessing something?
If something on this website is difficult to access, use or understand, please let us know. Whether you have hit an accessibility problem or simply need information in another way, we will make reasonable efforts to help you get what you need.
What you can tell us about
Part of the website is difficult to navigate.
A link, button or control is not working with your assistive technology.
Content is difficult to read or understand.
A video, image or other resource is not accessible to you.
You need information in another accessible format.
What helps us fix it faster
You do not need to provide any of this to ask for help. If you are comfortable doing so, it helps:
The page you were using, and what you were trying to do.
What happened.
The device, browser and assistive technology you were using.
If you need it another way
Tell us what you were trying to access. Where reasonably possible we will provide an accessible alternative — for example:
Accessible plain text, or a transcript or written alternative.
Information provided directly by email, or another digital format.
Help locating or understanding the information.
Tell us what is not working
Contact us for accessibility assistance, alternative-format requests or accessibility feedback.
FREE ACCESSIBILITY CHECK
Find out where people are getting stuck.
Free initial accessibility check. Plain-English findings. No obligation.